Privacy Policy for SG BuildMart Solutions
SG BuildMart Solutions (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide through our website and services related to the wholesale and retail of construction materials, architectural finishes, plumbing and sanitary ware, electrical components, roofing solutions, flooring materials, and our bulk delivery services.
By using our site or engaging with our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Name, business name, and job title
- Email address
- Phone number
- Billing address and delivery address
- Payment information (processed securely by third-party payment processors)
- Information related to orders, purchases, or services availed
- Any other information you choose to provide to us
Usage Data
We may also collect information that your browser sends whenever you visit our site or when you access the service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
How We Use Your Information
SG BuildMart Solutions uses the collected data for various purposes:
- To process and fulfill your orders for building materials and services.
- To provide and maintain our service, including managing your account and providing customer support.
- To deliver bulk orders and manage logistics effectively.
- To notify you about changes to our services or relevant product updates.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide analysis or valuable information so that we can improve the service.
- To monitor the usage of the service and detect, prevent, and address technical issues.
- To send marketing and promotional communications about our products and services, where you have consented to receive them.
- To comply with legal obligations.
Disclosure of Your Information
We may disclose your Personal Data in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes payment processors, delivery services, and IT support.
- Business Transfers: If SG BuildMart Solutions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: SG BuildMart Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of SG BuildMart Solutions
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to protect your personal information from unauthorized access, use, or disclosure.
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer timeframes.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your Personal Data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: SG BuildMart Solutions, 10 Ubi Crescent, #01-30 Ubi Techpark (Lobby B), Singapore, Central Region, 408564, Singapore.